⏱ Time to complete: ~5–10 minutes
📦 What you’ll need:
Access to your RxPost dashboard
A printer for the shipping label
A shipping box and packing materials
FedEx account (for drop-off or pickup)
✅ Step 1: View your sale
When you make a sale, you'll see a red notification bubble or a pop-up alert after logging in.
Click Sales from the menu on the right-hand side
Or click directly on the sale notification pop-up
✅ Step 2: Confirm the sale
On the Sales page:
Click Confirm next to the pending sale
Review each item carefully:
✅ Quantity
✅ Lot Number
✅ Expiration Date
👉 If there are any discrepancies, especially with the lot number or expiration date, please contact us immediately.
Check the box next to each correct item
Sign and click Confirm
✅ Step 3: Print your shipping label
After confirming the sale, a pop-up will appear allowing you to:
Print your shipping label
Print your packing slip
You’re now ready to prepare your shipment.
✅ Step 4: Package your item(s) properly
To ensure your product arrives safely:
Choose the smallest box that fits all items securely.
Place the sealed bottles inside with:
Bubble wrap
Newspaper
Other packing materials
Include the packing slip inside the box.
Seal the box using packaging tape.
Attach the shipping label clearly on the outside of the box.
❄️ Shipping refrigerated items?
If your item requires refrigeration:
Use a styrofoam cooler or insulated shipping bag
Include sufficient ice packs to maintain proper temperature
Place the cooler inside the outer shipping box
⚠️ Important:
Refrigerated items must be shipped the same day they are sol
Do not ship refrigerated items on Fridays to prevent weekend delivery delays
✅ Step 5: Ship the package
You can now:
Schedule a FedEx pickup
orDrop the package off at your nearest FedEx location
📦 Please ship your item as soon as possible to ensure timely delivery.
🛟 Need help?
If you have any issues during this process, we’re here to support you:
📩 Email: [email protected]
💬 Chat: Click the chat icon in the bottom right corner
📞 Call: (833) 279-7678 (Mon–Fri, 9 AM–5 PM PT)
You’re all set! Thanks for being a part of the RxPost community 💙